Every shipped feature, fix, and tweak — exactly as it lands in production. https://aivachat.io/changelog 2026-10-11T18:30:00.000Z Aiva Chat Teamsupport@aivachat.io © Woyce Technologies and Services Private Limited https://aivachat.io/changelog/v2-14-0 2026-10-11T18:30:00.000Z

Customers can now book, move and cancel by text. Invite your team as Admin, Staff or Viewer, each with their own sign-in. And services can happen in person, by video or by phone.

https://aivachat.io/changelog/v2-13-0 2026-10-10T18:30:00.000Z

Bookings now handle a real team. Add staff, rooms and equipment with their own hours, so two customers can book the same time when two people are free. Plus classes with places, multi-day rentals, owner approval, repeating bookings, a waitlist, packages and memberships, and several locations.

https://aivachat.io/changelog/v2-12-0 2026-10-10T18:30:00.000Z

Customers now get reminders by text and email and can reply C to confirm. Every confirmation carries a link to confirm, move or cancel. Also new: services with their own length and price, hours with breaks and special dates, a Book online section on your Aiva Chat website, and deposits through your own Stripe account.

https://aivachat.io/changelog/v2-11-0 2026-10-09T18:30:00.000Z

The product is now called Aiva Chat. Under the hood, calls, website chat, the booking page and the dashboard now book through one set of rules, so every channel respects your opening hours and your calendar's busy times in the same way.

https://aivachat.io/changelog/v2-10-1 2026-10-03T18:30:00.000Z

We've removed the Aiva Chat Zapier app and its Connect Zapier steps. Signed webhooks still work and can send events to any tool that accepts a webhook URL.

https://aivachat.io/changelog/v2-10-0 2026-10-03T18:30:00.000Z

Publish a one-page website at your workspace address, with an AI first draft, your logo, colours, fonts and sections. Also new: web forms with their own page and QR code, booking pages with a shareable link, and a Lead sources view that shows where leads came from.

https://aivachat.io/changelog/v2-9-0 2026-09-30T18:30:00.000Z

Choose what Aiva Chat may do on its own. Each action can run automatically, ask first (it waits in an approval queue) or never, and drafted texts and emails can be edited before you approve them.

https://aivachat.io/changelog/v2-8-0 2026-09-30T18:30:00.000Z

Ask a question in plain English — “why did people cancel this week?” — and get an answer linked to the calls behind it. Weekly insights now appear in the dashboard, and a results email lands every Monday.

https://aivachat.io/changelog/v2-7-0 2026-09-30T18:30:00.000Z

Every call is now scored for quality, caller sentiment and issues. Low-scoring calls go to a new Needs review queue, and you can attach a QA checklist to each assistant so calls are checked against your own standards.

https://aivachat.io/changelog/whats-in-aiva 2026-09-30T18:30:00.000Z

We started this changelog in October 2026. Everything below was already in Aiva Chat by then, and new releases are listed above as they ship.Voice in 13 languages, auto-detected or pinned, with a bilingual modeWeb widget with text chat and voice mode, an optional pre-chat form and your own colours and positionTwo-way SMS on your own Twilio number, including MMS images and voice notesLive call monitor: listen in, whisper, take over, transfer or holdWarm transfers, with a message and a task if nob