Web chat channel

A website widget that
chats and talks back.

One script tag. Text chat and voice, branded for your site, not ours, and your team can take over any live chat.

Get started freeSee it in a real site

14-day free trialno cardno code

1
script tag to install
Chat + voice
in the browser
Shadow DOM
no style clashes

Installation

One script tag. That's it.

your-site.htmlFrom your dashboard
<!-- Paste before </body> --><script  src="https://chat-widget.aivachat.io/embed.js"  data-user-id="YOUR_USER_ID"  data-assistant-id="YOUR_ASSISTANT_ID"></script>

Copy it from your dashboard with your IDs already filled in. Lock it to your sites with a domain allowlist

Works on any HTML siteNo plugin or packageShadow DOM, no style clashes

Customisation

Looks like your site, not ours.

Every visible detail is yours to set — from the dashboard, no code.

Colours
Any hex, or match your brand
Size & position
Pick the size and where it sits
Header & avatar
Your name, your logo or photo
Font
Match your site’s typography
Auto-open
Open automatically after a delay you choose
Sound on reply
On or off
Branding
Show or hide Aiva Chat branding
Interface
English, Spanish, Hindi, Gujarati, Polish, German

Behaviour

Helpful for visitors. In your control.

Set how the widget greets visitors and who can step in — from the dashboard, no code.

Visitors get

  • Opens automatically after a delay you choose
  • A greeting bubble beside the chat button, shown after a delay you choose
  • Can open once when a desktop visitor is about to leave
  • Optional pre-chat form for name, phone, email and consent
  • Voice mode: talk to the AI right in the browser

You stay in control

  • Only loads on domains you allowlist
  • Visitors who leave a phone or email become contacts, with the page and UTM tags they came from
  • Staff can take over a live chat at any time

Works everywhere

Whatever your site runs on.

The same script tag works on every platform. No plugins, apps or packages to install.

WordPressPaste into your theme or header
ShopifyPaste into your theme layout
WebflowPaste into custom code
Next.jsScript tag in your layout
FramerPaste into custom code
WixPaste as custom code
SquarespacePaste into code injection
Any HTML siteScript tag · universal

Web widget FAQ

Questions about the widget.

Still have questions?Contact us

Copy one script tag from your dashboard and paste it into your site. It works on WordPress, Shopify themes, Webflow, Framer, Wix, Squarespace, Next.js and plain HTML, with no plugin or package.

Yes — set the colours, size, position, header, avatar and font so it looks like part of your site. It runs in a Shadow DOM, so it never clashes with your styles.

Yes. Voice mode lets visitors speak to the AI right in the browser, and your team can take over any live chat from the dashboard.

Yes. In text chat and voice mode, Aiva Chat can book straight into its own appointment book — no calendar connection needed — and if you’ve connected Google Calendar it checks those busy times too. Either way it follows the same rules as your phone line: your hours, staff and services, and approval where you’ve turned it on. See how bookings work.

Yes. Have it open automatically after a delay you choose, ask for name, phone or email first with a pre-chat form, and limit it to the domains you allowlist.

Chat replies follow the visitor’s language automatically. The widget’s interface text is available in English, Spanish, Hindi, Gujarati, Polish and German.

Get started

Your site, Aiva Chat-powered. No developer needed.

No engineering ticket required. Paste one script tag, get a working assistant.

Start freeBook a demo
Guided setup, no code14-day free trialNo card needed