The office line that books a showing while you’re at one.
Aiva Chat answers calls and website chats, books property viewings with the right agent, and answers listing questions from what you’ve given it — and when a caller needs an agent, it puts them through or takes a message.
14-day free trialno cardno code
Showings · Listings · Agents
Built for a busy real estate office.
Three jobs that keep agents tied to the phone — handled while they’re out showing homes.
Books the showing. Confirms the address.
Notes the listing the caller asked about, finds a time the agent is free, confirms the date, time and property address, and adds the showing to your Google Calendar.
Answers from your listings — never makes them up.
Price, size and availability come only from the listings you’ve added. If a detail isn’t there, it doesn’t guess — it offers a callback from an agent.
Hands serious buyers to an agent.
Warm-transfers to an agent’s number, or takes a message and creates a task if nobody picks up. With HubSpot connected, it finds or creates the contact and logs the call.
In practice
The questions it already knows.
Showings take about 30 minutes with the listing agent. Which property would you like to see? I can book it now.
We cover Riverside, Old Town and North Hills — homes for sale and for rent.
I don’t have the square footage for that one — I can have the listing agent call you back with it.
No. It answers price, size and availability only from the listings you’ve added to its knowledge — crawled from your website, uploaded as files, or typed in. If a detail isn’t there, it offers an agent callback instead of guessing.
Yes — it can warm-transfer to an agent’s number. If the transfer goes unanswered, it takes a message and creates a task, and the call summary is waiting in your dashboard and can be sent by email.
Yes. Paste one script tag onto your site and the Aiva Chat widget handles text chat and voice on your listing pages — answering questions and booking showings there too. Website chats land in the same inbox as calls and texts.
Aiva Chat connects to HubSpot: it looks up or creates the contact, logs the call, and creates a meeting when it books a showing. For other tools, send new leads and bookings out as signed webhooks (such as lead.created and appointment.booked) to any HTTPS endpoint you choose.
Yes. Google Calendar connects today through a service account. Before offering a time, Aiva Chat checks your hours, its own appointment book and your calendar’s busy times — on calls, website voice and website chat alike — and writes every showing, reschedule and cancellation back to the calendar. A calendar is optional: without one, Aiva Chat books on your hours and its own appointment book. One-click “Connect with Google” is coming soon.
Yes. Add each agent as staff with their own hours and time off; callers can ask for the listing agent, or Aiva Chat books whichever agent is free. Two buyers can view at the same time when two agents are free. If you have several offices, add each as a location with its own hours, and tie a phone number to a location. See how bookings work.
It texts a confirmation the moment it books and sends reminders buyers can confirm by replying C. It can also make outbound calls to confirm upcoming showings — one at a time or as a campaign inside an 8 AM–9 PM calling window.
Get started
Stop losing buyers to a missed call.
Set up your office line in six guided steps — no developer needed.