The front desk that never misses a booking.
Aiva Chat answers your phone, website chat and texts, books the right service with the stylist the client chooses, and answers pricing questions — instantly, day or night.
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Booking · Answers · Confirmations
Built for a salon’s front desk.
Three jobs that quietly cost you bookings — handled before the client gives up.
Books the right service. At the right time.
Knows who does what and how long it takes. Clients can pick their stylist, or it books whoever is free — and two clients can book the same time when two stylists are.
Answers pricing before it becomes a no-show.
Service prices, durations and combinations — answered up front, so nobody is surprised at the chair.
Confirms every booking. Reminds before.
Texts a confirmation the moment it books, then reminders clients confirm by replying C — and can send a follow-up afterwards to rebook.
In practice
The questions it already knows.
Balayage plus a cut is ₹3,500, about 2.5 hours with Meera or Ayesha.
Walk-ins are welcome Tue–Sat before 5 PM, subject to stylist availability.
Free cancellation up to 4 hours before your appointment.
Yes — set a price and length for each service (and offer separate services where a senior stylist charges more), and Aiva Chat quotes it correctly every time. Weekday prices and one sales tax, added or included, are supported too.
Yes, for any service you allow it on. Add each stylist as staff with their own hours, days off and daily limit. Clients can ask for someone by name; if they don’t mind, Aiva Chat books the free stylist with the fewest bookings that day — and two clients can book the same time when two stylists are free.
Yes, through your own Stripe account. Deposits (fixed or a percentage) and a cancellation policy can be set per service and are taken when clients book on your booking page or website. You can also sell packages of sessions and monthly or yearly memberships online or in person; clients book with their pass link or code. The AI itself doesn’t take payments. See how bookings work.
Yes. It checks your hours, each stylist’s schedule, its own appointment book and your connected Google Calendar’s busy times before offering a time, on every channel. Clients get reminders by text and email and can reply C to confirm. A multi-branch salon can add several locations, each with its own hours.
It answers phone calls, your website chat and SMS today. Instagram and other social DMs aren’t supported yet.
Aiva Chat hands off to your front desk with full context — no re-explaining the service or price already discussed.
Setup is the same guided checklist every Aiva Chat account uses: connect your OpenAI key, create your assistant, teach it about your salon, connect a Twilio phone number, add your hours, then take a first test call. No code or developer needed.
Get started
Stop losing bookings to slow replies.
Set up your salon’s front desk in six guided steps — no developer needed.